Vision Statement
We envision a future where 23rd Group is synonymous with exceptional communication in facility management. Our commitment to clear, open dialogue fosters a culture of trust, transparency, and respect, setting us apart and driving our innovation and leadership in the industry.
Our Approach
At 23rd Group, our approach to facility management is built on precision, efficiency, and a commitment to exceptional customer service. By selecting us as your partner, you engage with a team that meticulously benchmarks technician performance through a detailed scorecard process, ensuring rapid response times and high satisfaction levels. We utilize an advanced asset data system and warranty tracking to streamline services and optimize resource allocation, reducing unnecessary site visits and enhancing operational efficiency. Our dedicated Service Team triages service requests with care, verifying all pertinent details to meet the specific needs of your brand. Finally, by leveraging technology and industry models, we refine task execution timelines and integrate software solutions to cut administrative costs—delivering a seamless, supportive experience unmatched in the industry.
Meet our Executive team, Co-Founders, Gregg & Carl
The founders of 23rd Group, Gregg Ross and Carl Paparella, have transformed the facilities management landscape. Their innovative leadership and unwavering commitment to excellence have shaped a dynamic and growth-oriented organization. As industry pioneers, Gregg and Carl's journeys exemplify dedication, strategic foresight, and a relentless pursuit of transformative success, positioning 23rd Group at the forefront of its field.
Gregg Ross
Co-Owner
Carl Paparella
Co-Owner
Mike Morelli
General Manager
Hector Munoz
Vice President of Operations
Mike Schillizzi
Director of Business Development
Tracey Deesing
Director of Client Compliance
Brandon Anthony
Director of Client Experience
Ashley Ashmawi
Director of Human Resources
Jennifer Soland
Director of Learning & Development
Ashley Laval
Operations Manager
TJ Summitt
Operations Manager
Gladys Carmona
Senior Accountant
Michael Benanti
Vendor Relations Manager
Get A Jump Start On Your Career
Curious about what makes 23rd Group a leading name in facilities management? Discover a dynamic work environment where innovation and growth thrive. Uncover how we foster talent, drive change, and support our team's development. Learn more about the exciting opportunities and vibrant culture that await you at 23rd Group. Your journey to a fulfilling career begins here!